Honesty is our policy. Always! Our friendly, patient, and professional staff always give both you and your car the full attention required to ensure your vehicle is in peak operating condition. Whether you need minor maintenance or extensive repairs, our policy is to give you the best options at the least cost. Before proceeding, our technicians explain what needs to be done and why. Each item on your invoice is clearly explained. No secrets! Only solutions!
~I’m from Alberta and had overheating issues with my truck. I went to Ford and they had no time of day for me so they suggested I come here. Excellent service and they got me in right away to help me on my way home home. Highly suggest going here for any kind of vehicle. Not only did they get me back on the road, they fixed all the problems I had with my truck. If I could rate this place a 10 I would 100% and if I even have trouble coming through again, I will be sure to make sure my stop is here.
-Dilan K, Sept 2017
~Pulling a travel trailer on way back from interior stopped in Chilliwack and noticed a puddle of gear oil underneath rear end. Unhooked trailer and drove to Ford dealer they would not even take a look it was Wednesday they told me they could book me in next week??? For us this was an emergency could not believe they did not care enough to help someone from out of town. Another dealer suggested Proautocare. It was like winning the lottery, Called spoke to Tom, he said come on over 5 min after arriving truck on hoist problem (gasket) found. 1-1/2 hrs later we are back on the road.
I highly recommend Tom and crew for their professional service and attitude. Wife said she wishes more people were like this. Excellent.
-Fred R, Sept 2017
~5 Stars – These guys know what they are doing, are friendly and reasonably priced. I won’t go anywhere else now. Best Auto shop I have been to. Thanks guys….
-Ilya K, July 2017
~I can’t thank you guys enough for saving us after breaking down on the Coquihalla Hwy. You had us fixed up and on our way in no time. Thank you again, The H’s.
-Deanna H, July 2017
~Tom and his team are honest and professional. I have been bringing my vehicles to Pro Auto Care and that is exactly what they do – professional care for my vehicles. They are prompt and very honest, no nonsense and reliable, and give to you straight. I highly recommend other First Nation people to come to this shop. My truck is a 1998 Chev and they keep it running like its brand new. A big thanks go out to Tom and his team at Pro Auto Care.
-Arnie, May 2015
~ 200% service. We are from Kelowna and our SUV broke down at Cultus Lake.
After a mix up with the towing company our SUV finally got to the right
garage. It was A half hour before closing by the time our vehicle got there.
They put 2 mechanics on it and pulled a miracle. Never met the guys in
person all was done over the phone. We were on a time frame and borrowed a
family car for business in Vancouver. We went to the garage late at night
past closing time and picked our vehicle up. It was rite outside the door
waiting for us. These guys are amazing and i would highly recommend them
anytime. They wouldn’t even take a tip they said buy your daughter something
instead. Thank you so much Pro Auto Care.
-James R, Jan 2015
~I noticed oil leaking from the engine area. After calling for an appointment, shortly after dropping my Subaru Forester off at their shop on Yale, Tom called back and explained the problem-it was a damaged part in the oil supply to the transmission. They fixed it , checked everything out ,the service was excellent and the price reasonable. (I contacted them after reading good reviews on Google and asking on facebook for advice, being new to the area.)
-Alex, May 2014
~I have had my vehicles fixed by Pro Auto for more than 25 years. Tom’s a straight shooter and always does what he says. I highly recommend Pro Auto Care for ALL your repair needs.
-Steve, January 2014
~You’re our #1. Thanks so much for your help in taking care of our cars/truck in such a professional and honest manner. You tell it how it is – and find ways to get the better deals if possible. We recommend all our friends to see ya! You’re the best!”
-Ingrid & Graham
“Thanks to Tom and the ProAuto Team! My van is running great!”
– Chris Potts
“A very big Thank You to the people at ProAuto. Its nice to know there are still companies out there that will diagnose [my vehicle] Even though the van had a broken crank shaft, and was not worth repairing, I will recommend you to friends that are out your way. When I find myself another vehicle, I can guarantee it would be worth the drive to get my vehicle, if needed, fixed by you. Thanks so much for your time, effort and patience.”
“On June 18 you gave us special attention in renewing the brake system on our car. The defect caused us much concern and so your remedies made the rest of our visit to your beautiful country very comfortable. Thank you!”
“Thank you from the customer who didn’t watch her gauges… but does now… a hard lesson.”
— Dianne L
“I remember the first time I came to your shop. I gave you such a hard time. You were nothing but friendly, nice and helpful. I appreciate everything you’ve done for my car! It was as much a pleasure visiting your “shop” as having you visit my “shop”. Thanks for your business!”
“Thank you ProAuto. Our car is running great and your friendly service was appreciated!”
— Ray-Deen Mike & family
“I fully expected to pay for a new alternator after a year of use. Thank you very much for going that extra mile to replace it on warranty. Thanks for all your great mechanics!”
— Dianne L
“Just wanted to say thanks for all the extra time you spent fixing our van so the boys could get to the race. It was much appreciated!”
— Shonnet, Al Craig and Jon Allen
“Thank you for all your help with the truck. I really appreciate all your guys’ help.”
— Jennifer Kemp
“Thanks for always doing a great job fixing my truck, and always fitting me in at a moments notice. It’s appreciated!”
— Andrea & “Sergio” The Truck